The FIRST patient is examined within the hour, is X-rayed the same day and has a time booked for surgery the following week.
The SECOND sees his family doctor after waiting 3 weeks for an appointment, then waits 8 weeks to see a specialist, then gets an X-ray, which isn't reviewed for another week, and finally has his surgery scheduled for 6 months from then.
Why the different treatment for the two patients?
The FIRST is a Golden Retriever.
The SECOND is a Senior Citizen.